When I was young our 12 inch black and white TV had only 2 to 3 channels available during the day, a drawing of the American Indian on the screen in the evening until midnight, when the Star Spangled Banner played and the TV went off. Things like cell phones, computers, video games and the internet did not even exist for me for many years so it is amazing to me that I am now dependent on the internet to run a successful business.
After retiring as an Escrow Manager I was not content to sit in the rocking chair all day so I entered into the very new field of being a Notary Signing Agent (NSA). Even though my background included working with Buyers and Borrowers and their real estate transactions, I searched for some comprehensive training but there was none available, so I dove in and trained myself.
After doing this job for a number of years I was convinced that there was a tremendous need for some really good training. There were a lot of people all over the country doing this job and for the most part they had to really struggle to learn. By 2009 I had successfully completed about 6,000 signings. I loved this job but based on my interaction with various companies and borrowers I was well aware that there were a lot of people doing this job who did not have a clue as to how to do it well. That was when I decided to create a course which would teach notaries how to become truly “Professional Notary Signing Agents”. And so in 2009, at the age of 66, I created “Notary2Pro”. I literally worked day and night putting the program together but here were some of the obstacles I faced:
How could I teach people all over the country?
How could I present the course so that students could both see and hear the program?
How could I advertise my course without spending any money?
And the solutions to my problems were:
I would use the internet to present the course to students all over the country.
I found a program where I could present the visual aids and record my voice over those aids. Back then recording was a nightmare. I had to record everything in one long take and then editing came into play. I spent most of my waking hour’s everyday recording and editing until I was finally finished!
With no money for advertising, I decided to call companies who might be interested in sending students our way if they knew how good the program was. I spent every day on the phone BEGGING people to just take a look at Notary2Pro for free so they could see what I was doing. I ended up training the employees of many of these companies long before I got paying students.
It took a full year but finally giving the course away for free started to pay off and little by little we began to get referrals from title companies and signing services. Our students loved what we had to offer and began to bring in other students.
Now here we are in 2015 celebrating our 6th anniversary. WE HAVE COME A LONG WAY since the beginning! We have thousands of successful NSA’s all over the country, recognition from a lot of hiring companies who trust and value our graduates, almost 100% of our business is from referrals only and we are, little by little, accomplishing my original goal of “Raising the Bar in this Industry” and to act as an advocate for notaries everywhere.
What will the future bring? No one can know that, but for now, I am blessed to have my daughter Barbara working with me, I am happy to have a good reputation in this industry and so grateful to have lots of wonderful graduates who make me so proud every day!