Frequently Asked Questions

We have tried to give you a list of frequently asked questions.
If you have a question that isn’t on the list please email us at or use the form on our contact page.

Elite: Covers all three courses; Notary Signing Agent, Advanced Course and the Reverse Mortgage course. It also includes unlimited test taking, mentoring, our exclusive client list for our graduates and free access to our Graduate Website.

Once. We feel that once you are certified through us and are continually working as a Notary Signing Agent (NSA) then there is no need to be certified again.

Some companies will ask for a background check ever year, and some will do much longer. Check with the hiring companies to see what they require. We do offer background checks through an affiliate.

As many times as you need at no additional charge.

You will receive your congratulations letter via email telling you what’s next and where to download your certificate. You will have access to the graduate website (at no charge) which has the elite Client list, etc.

We say Mozilla Firefox or Google Chrome.

Documents only and we recommend that you download the documents to your computer first.

Mentoring is available after you graduate. Carol will be the mentor and will help you prepare for the signing as well as being available for you in the signing. Our mentoring program is specifically designed for after you graduate. Mentoring covers you for any and all signings that you may need assistance on. If you need clarification of a specific document, your client has a question you can’t answer or you just need a little boost before a signing; we have¬† you covered. Be sure to schedule an appointment or to inform Carol when your signing will take place. Mentoring is for the first three months.

Yes but there are no discounts at this time.

We do not offer payment plans.

We offer 3 different time frames: 1 month, 3 months or 1 year.

Yes, we do and depending upon the number of people discounts will vary. Please email us at for more information.

Yes. You need to email us for more information or you can send us your DD214. If you are active we will ask for your MOS. Email is

Our additional resources consist of audio recordings, video recordings, teleconferences, items to print and much more. You can see a list of what we offer on our Library page.

Our Social Media is about establishing community and building safe spaces to share information and knowledge.